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Frequently Asked Questions
What is the best way to get technical support?
For technical support, email tech@uapk.info or join our Discord community where our developers and community members can help you quickly.
Do you offer phone support?
Phone support is available for Enterprise customers. For other plans, we provide email and Discord support with guaranteed response times.
How quickly can I expect a response?
Response times vary by support tier: General support (24-48 hours), Technical support (12-24 hours), Sales inquiries (same day), and Security issues (immediate).
Can I schedule a demo?
Yes! Simply email sales@uapk.info with your preferred dates and times, and our team will arrange a personalized demo for you.